Skyline LSC

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LEVEL UP YOUR CUSTOMER'S EXPERIENCE WITH OUR 24H SUPPORT SERVICES FOR THE GAMING INDUSTRY

Don’t let your customers go running towards your competition, our dedicated team is ready to answer your customer’s questions and support them every step of the way.
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Why Skyline?

We’re more than just a company that provides quality customer support for gaming companies; we’re your strategic partner in the gaming industry. With a passion for gaming and a commitment to excellence, we’ve carved a specialized position as the go-to outsourcing company for gaming platforms seeking to streamline their operations and enhance the user experience.

How Skyline’s services help gaming companies

Customer Support For The Gaming Industry

Respond to your customer’s requests and queries through phone call, email, live chat or on other social networks. Keep your customers happy by solving their issues quickly and accurately. Provide 24/7 support and cater to customers from different time zones.

3D Interactive Design For The Gaming Industry

Bringing game worlds to life with our state-of-the-art 3D Animation service. We transform 3D models with movement and special effects, utilizing the latest software for high-quality, immersive gaming experiences tailored for the modern gamer.

Back-Office Management For The Gaming Industry

Stay ahead of the curve and focus on creating a great experience for your customers. We provide you with trained resources to handle data so you can stay updated with the latest industry trends, customer expectations, and technological advancements.

Community Management For The Gaming Industry

Measure the satisfaction level of your customers, receive real-time feedback to improve your products and services and create customer loyalty for your brand.

How it works for our client's customers.

After payment, you will receive a unique digital code by email which you can then activate on a gaming platform.

The product email specifies which
platform the code is suitable for.

Once activated, you can download, install and play the game.

Customer Service in the Gaming Industry

  • Gamers are everywhere, therefore customer support should be everywhere too. Whether it’s through email, phone support, live chat, etc. One channel is no longer enough

  • By providing the right customer support and experience, companies can measure the satisfaction level of customers, receive real-time feedback and create brand loyalty

  • These days, any form of customer support is viewed as a profit-generating source. The gaming industry should also be looking at gaming support service as a revenue generator as it directly impacts the bottom line of the business

Problems in the Gaming Industry

  • Digital codes are sold around the world, many companies don’t have a service team that is active 24/7 to provide support and solutions to customers from different time zones

  • Companies don’t have enough time and manpower to investigate issues with the codes

  • Not being able to provide omnichannel support

Achieving happy customers is a lot easier with an efficient customer support team. Take the next step to leverage your customer service,
we’re ready to help throughout the whole process.
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Our Clients

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