What is Slack?
Workplace communications management using Slack
HOW IT WORKS
COMMUNICATE AND COLLABORATE
Whether in groups or with individuals, it is quick and easy to find who you are looking for and start working together.
SEND AND RECEIVE FILES
Distribute files with those who need them quickly and securely for real-time collaboration and editing, even across platforms.
CONNECT WITH EXTERNAL TEAMS
Create channels with strict permissions to ensure only authorized people are able to access and communicate..
VOICE AND VIDEO CALLS
Connect with others through voice or video calls for time-effective and efficient communication.
How Skyline supports customers using Slack
With Slack, we are able to support you by managing and administrating your businesses’ workspaces.
Creating Channels
- Receive incoming request to create a new channel
- Set up the permissions, naming, and more
- Add the authorized members to the channel
- Monitor and adjust member list, permissions and more as needed
File Management
- Continually administrate different channels
- Receive a shared file
- Save the file to an external service such as DropBox or Google Drive
- Create a backup if required
- Provide the link to the file when asked
Creating Workflows
- Identify an opportunity to automate a process
- Highlight the important steps and required information
- Setup and test the workflow
- Educate and update the necessary teams on how it works
- Optimize the process over time