SLACK

Workplace communications management using Slack

What is Slack?

Slack is a popular workplace communications platform that allows colleagues and outside teams to communicate and collaborate. It offers secure and efficient messaging where users can share files, video call and create workflows that harmonize with their business.

HOW IT WORKS

COMMUNICATE AND COLLABORATE

Whether in groups or with individuals, it is quick and easy to find who you are looking for and start working together.

SEND AND RECEIVE FILES

Distribute files with those who need them quickly and securely for real-time collaboration and editing, even across platforms.

CONNECT WITH EXTERNAL TEAMS

Create channels with strict permissions to ensure only authorized people are able to access and communicate.

VOICE AND VIDEO CALLS

Connect with others through voice or video calls for time-effective and efficient communication.

How Skyline supports customers using Slack

With Slack, we are able to support you by managing and administrating your businesses’ workspaces.

Creating-Channels

Creating Channels

  • Receive incoming request to create a new channel

  • Set up the permissions, naming and more

  • Add the authorized members to the channel

  • Monitor and adjust member list, permissions and more as needed

File Management

  • Continually administrate different channels

  • Receive a shared file

  • Save the file to an external service such as DropBox or Google Drive

  • Create a backup if required

  • Provide the link to the file when asked

Creating Workflows

  • Identify and opportunity to automate a process

  • Highlight the important steps and required information

  • Setup and test the workflow

  • Educate and update the necessary teams on how it works

  • Optimize the process over time