What is Slack?
Slack is a popular workplace communications platform that allows colleagues and outside teams to communicate and collaborate. It offers secure and efficient messaging where users can share files, video call and create workflows that harmonize with their business.
HOW IT WORKS
COMMUNICATE AND COLLABORATE
Whether in groups or with individuals, it is quick and easy to find who you are looking for and start working together.
SEND AND RECEIVE FILES
Distribute files with those who need them quickly and securely for real-time collaboration and editing, even across platforms.
CONNECT WITH EXTERNAL TEAMS
Create channels with strict permissions to ensure only authorized people are able to access and communicate.
VOICE AND VIDEO CALLS
Connect with others through voice or video calls for time-effective and efficient communication.
How Skyline supports customers using Slack
With Slack, we are able to support you by managing and administrating your businesses’ workspaces.
Receive incoming request to create a new channel
Set up the permissions, naming and more
Add the authorized members to the channel
Monitor and adjust member list, permissions and more as needed
Continually administrate different channels
Receive a shared file
Save the file to an external service such as DropBox or Google Drive
Create a backup if required
Provide the link to the file when asked
Identify and opportunity to automate a process
Highlight the important steps and required information
Setup and test the workflow
Educate and update the necessary teams on how it works
Optimize the process over time