CUSTOMER SUPPORT

Our Quality Support Exceed Customer Experience

Why Outsource Customer Support Service?

Quality customer service leads to a dip in customers’ price sensitivity and fosters satisfied customers that are willing to spend more as they feel more valued.

Skyline team knows that if your company can offer the best Customer Support, your customers will appreciate you for it and your sales will flourish. So why not work with a team that can do that legwork for you?

 

WHEN EVERY EMAIL COUNTS

We Have The Answer And The Service

Cost-savings and a level playing field is where the real advantage of outsourcing lies, especially for new businesses. Our email support specialists take customer concerns and respond with straight to the point and concise emails. They are tasked to handle multiple inquiries and provide correct answers and appropriate resolutions.

WE ANSWER YOUR PHONES

Support Above And Beyond The Call

Our support advocates have a range of responsibilities to fulfill, but the nature of their work revolves around answering phone calls to address concerns, verify customer information, offer information about the company or product, and handle complaints. It takes much-needed pressure off administrative personnel and gain more control over customer interactions. Keeping your customers happy as your company grows.

SUPPORT ACROSS CHANNEL

CHAT
54,763
CHATS HANDLED PER MONTH
30 Seconds
AVERAGE RESPONSE TIME
Live Chat has made it so much easier for businesses like you to interact with your customers from anywhere in the world.
  • Improve customer service and loyalty.
  • Spend less, get more and expand market reach.
  • Increase your business credibility
Reach customers where they are. Fill needs, solve questions, and provide help within your app.
  • Implement real-time, in-app support to increase customer retention
  • Better brand recognition with a direct marketing channel for your customers
  • Provide customers another reason to log in to your app
Provide detailed support to customers through email. Quick, thoughtful responses from our Skyline team can help your customers get the most out of your product or service.
  • Give lightning-fast responses to every customer email
  • Allow personalized email support with the ability to attach files
  • Provide detailed information about an issue and troubleshooting
Experience the expertise of our Skyline team that is trained to be always helpful, courteous, and knowledgeable when answering questions about your product.
  • Provide customer satisfaction while solving problem with empathy
  • Answer queries with fast, knowledgeable phone-support
  • Turn complains as an opportunity to elaborate your product or service
Your customer loves to spend their time in social media, many people having an issue or question look for a quick solution by using social media.
  • Protect your brand reputation on social media with Skyline support
  • Reply as quickly as possible on social media
  • With excellent customer experience, your customer will brag about your product or service on social media

Seamless Integration Across Platforms

Perfect From Beginning To End Compatible With 100+ Support Software

SKYLINE SUPPORT CORPORATION

Excellence doesn’t come easy, which is why we never stop trying new technologies and non-standard techniques as well.
Through a customer-oriented culture and spirited teamwork, Skyline strives to build long-lasting relationships that give importance to service quality and customer satisfaction rather than profits.