PROFESSIONAL OUTSOURCING
SUPPORT, SERVICES AND SOLUTIONS
Skyline Acts As First-Line Support For Online Based Companies
Skyline Live Support Corporation
Skyline Live Support Corporation specializes in providing 24/7 customer service through live chat, email and phone support for micro, small and medium-sized online-based companies in Northern Europe, United States and beyond.
Skyline acts as first-line support for companies which do most of their businesses on the Internet, assisting with basic customer issues or queries. Skyline helps your business grow by taking care of your customers, so you can focus on other important aspects of your business.
Bringing It All Together.
No matter the size of your business. We’ll assemble the best team for it.
Exceed customer experience
Regardless of what channel customers are on, we’ll satisfy them there with consistently robust support. Our team upholds customer satisfaction as the utmost responsibility for our service.
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We'll transform information to insights
Our team converts data to valuable information, enabling a better business decision. That’s why efficiently managing back-office support is essential for a meaningful customer experience.
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Defined by service and expertise
Community Management gains valuable information and feedback from your brand, which is beneficial in planning your marketing and improving your product or services.
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Move to what moves you
At every step of the sales journey, sourcing new leads to closed revenue within the sales ecosystem is challenging. Our service is designed to kickstart a stronger sales funnel, provide sales-ready leads, build a robust sales pipeline, and productivity of the sales process.
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Multilingual Support
All support is carried out in English by real and passionate customer service professionals. Apart from English, our email support is available in several languages, including Dutch, Swedish, Finnish, German and Italian.
Value for Money
To fulfill “Our Support for your Customers”, Skyline adapts to a new era of customer service offering a wide range of communication channels, making it accessible to your customers at the lowest possible cost.
24/7 Operation
Skyline believes that any business is only as good as its customer support that’s why our services are available to your customers 24 hours a day and 7 days a week.
Carlos Saavedra Franch
Marketing manager, LiveKaarten.
" Our customers are extremely satisfied when they pre-order game codes from us being among the first to try new games when they come to market. All these is not possible without Skyline’s customer service. "
Leon Marcelissen
Co-founder and Technical Director, Colengo BV
" Skyline ensures that our customers can order the perfect gift for their mom, brother or the aunt of their neighbor in no time, making lots of people happy with our products on DealBanana and BudgetLovers. "
Hazelyn Ligon
Customer Services Specialist, Qdistribu
" Our company used to deliver customer support solely through email in their native language, providing feedback within 24 to 48 hours. Six months after acquiring the services of Skyline Live Support, 95 percent of our customers switched to English-language live chat and phone support although they have an option to send email in their preferred language. Skyline’s customer support team handled concerns within 5 to 20 minutes on average and even managed to contain the toughest issues before they become problems, increasing our sales. "
Maikel Saris
Operations manager, CheapestGameCards
" Skyline makes our life easier with their English-language live chat service available 24/7 to answer any questions our customers may have. I always wake up with a great sigh of relief knowing that a competent support team will provide immediate resolution when our customer received the incorrect code or accidentally purchased a digital code with country restrictions. "
Tommy Gustav Dahlberg
COO,8bit
" Skyline has provided a myriad of solutions to help our business, 8-bit LLC, grow over the last two years. The partnership began with our need to outsource Community Management and Guerilla Marketing tasks for branding. This further lead to full-blown Administration Services, including data entry, back office management, client outreach and prospecting, lead generation, client research, digital marketing support with Keyword Research, Backlink Management, and Reputation Management across all social channels including Telegram, Facebook, Twitter, Reddit, BitcoinTalk, Instagram, Slack, Medium, Quora and more. Throughout our continued partnership, the staff and management at Skyline are always on time with deadlines, open with communication and adept at proactive problem-solving. They display a superb work ethic and handle customer issues with tact and diplomacy. Skyline has exceeded our expectations with their habit of going above and beyond the call of duty. We look forward to many years to come and recommend Skyline Support and Marketing Services to anyone looking to outsource solutions to grow their business. "
OUR VISION
Skyline Live Support Corporation strives to be the
premier provider of practical and affordable customer service for Internet companies worldwide
